Complex Care in Bedford - SureCare (2025)

Complex Care from SureCare Bedford is available for those who require additional assistance whilst living at home. Our aim is to deliver long-term, continuing care to people with chronic healthcare issues.

This level of care usually differs from typical domiciliary care (or home care), as it often requires a much more focused approach and specialist clinical support. At SureCare Bedford, we have developed the skills and experience to deliver Complex Care that enables your loved one to manage their symptoms daily and live as independently as possible.

Complex Care covers a range of different healthcare needs, often requiring more advanced clinical assistance than a standard home care service. It is our mission to support your loved ones in leading rich and fulfilling lives each day, no matter what their unique circumstances may be.

Due to the nature of certain conditions, Complex Care is typically delivered in specialist care homes. This often requires individuals to move away from their own home and live in a specific care setting. With more and more people wishing to retain their dignity and sense of independence at home, we recognise the need to bring Complex Care services to the community and support people at home where they feel most comfortable.

Acquired brain injury

Spinal cord injury

Neurological conditions (such as motor neurone disease or Parkinson’s disease)

PEG feeding (or gastronomy care)

Stoma or catheter care

PEG feed management

PEG stands for ‘percutaneous endoscopic gastrostomy’, which allows for an individual to be fed through a flexible tube directly into their stomach. Effective management of this also requires an understanding of feeding routines and emergency balloon changes.

Catheter management

Catheters involve a flexible tube and drainage bag to collect urine when an individual has difficulties with going to the toilet. Looking after a catheter – particularly in the long-term – involves maintaining a high standard of hygiene, ensuring waste urine is properly disposed of and even spotting the signs of potential problems.

Tracheostomy management

A tracheostomy tube is inserted into an individual’s throat when they have long-term difficulties with breathing. It ensures they have a clear airway and it’s important for our care workers to properly maintain the necessary components, so that the airway doesn’t become obstructed.

Nebuliser management

Nebulisers are typically used by people with severe lung conditions like COPD, bronchiectasis or cystic fibrosis. They work by turning liquid medications into a fine mist that can be inhaled. Our care workers are familiar with the multiple components which make up nebulisers and how to maintain them properly.

Wound care

It’s important to take extra care of surgical wounds when they take a long time to heal. Our care workers have had additional training that enables them to assess wounds, replace dressings and keep them clean to prevent possible infections.

Monitoring of vital signs and levels

In certain cases, individuals may require routine monitoring of their heart rate, blood pressure, oxygen levels, glucose levels or body temperature. By effectively utilising and understanding the appropriate equipment and devices, our care workers can keep a close eye on these vital signs and help to identify potential issues before they become a major problem.